5, సెప్టెంబర్ 2017, మంగళవారం

   

                DRAFT
contradictions in the bill for august 2017:-

1. On 24th july,2017,at 2.31AM(USA TIME),you gave a message to our number that the billed and

unbilled usage of Rs4924/-has exceeded our average monthly usage of Rs1121/- Contrary to this,

  on 25th julY2017 at 1.31PM(US TIME) you have sent us a message stating that my services

would be inturupted as usage of RS56859/- has crossed credit limit. If you check the bill you will

notice that we never  used the phone either on 24th or 25th,july. Actually you have on 21st itself at

1.51PM(ie., 20th midnight) withdrawn the services as per yourSMS.I do not know how the amount

was included in the bill as if we have used the facility on 21st july17 at 9-59:33AM.(U S A TIME).

Also,had i used it on 21/1/17,my billed and unbilled amount as on 24-7-17 cannot be 4929/-as per your message.

2.On 21st july 2017 at 1.51PM(usa time) ie.,midnight of 20th july,(thursday night) you have sent me

an sms stating that my services were temporarily withdrawn. However on the same day 21st july at

12.42PM(us time)(friday afternoon),you have sent us an SMS stating that we have consumed

101.39MB of data while roaming.Actually, your bill is showing, as a single entry, usage of data of

91997KB on 21/717 at 9-59:33A M . This  cannot be possible since services were withdrawn on 20th

midnight at 1.51PM .





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